All Collections
Workspace & Administration
Everything you need to manage workspace settings, users, billing, and security.
Workspace
All about your workspace
Meaning of the Abyssale CreditsUnderstand how Abyssale's credit system works for various file types
Transfer account ownership of the workspaceUpon sign-up, you're the Workspace owner in Abyssale with exclusive subscription control. Transfer ownership by contacting support.
Delete/Close your Abyssale WorkspaceWorkspace owners can delete their workspace permanently. Important considerations and steps outlined
Billing
All about billing
Update your Account Billing SettingsLearn how to access billing settings, update payment methods, change billing address, manage VAT number, and view/download invoices
Upgrade or Downgrade your subscriptionUpgrade/downgrade your Abyssale plan for advanced features
Sales tax and VATUnderstand tax regulations and VAT charges
What happens if my payment fails?Discover how Abyssale handles failed payments, retries, and potential plan cancellations in 15 days
How can I use "Discount Code"?To use a "Discount Code," enter it at checkout on app and apply the code to enjoy the specified discount.
Pause subscription plan (Deprecated)Understand what happen when you subscription is a Pause Plan
How to Cancel Your Subscription?Step-by-step guide to cancel your subscription. Note that cancellation takes effect immediately and any remaining days in your current period will be lost.
Security & Compliance
Our team implemented security best-practices at every level
Reporting a security issueFor security concerns, email [email protected]. Include browser details, issue reproduction steps. Confidentiality assured.
GDPR, Datas & PrivacyAbyssale and GDPR: Your data protection matters to us. Get insights on our compliance, access, and deletion.
What's Abyssale EU GDPR compliance status?
How is security managed on Abyssale services?Discover Abyssale's safety measures.. From team practices to infrastructure hardening, data security, and vulnerability reporting.