Important : Only users with the workspace owner role and Adminsitrator role can cancel a subscription.
Before you start
Important Notice:
Your subscription will remain active until the end of your current billing period, at which point the cancellation will take effect.
Once your subscription is cancelled, your workspace will enter a "Trial Ended" state for a 30-day grace period.
After the 30-day grace period following cancellation, all data associated with your workspace will be permanently deleted. Please make sure to export your banners before cancelling your subscription.
How to cancel your susbcription?
To cancel your Abyssale subscription, head to the billing section into the workspace settings
At the bottom of that page, Click on Cancel Abyssale subscription button
In the Confirmation Required pop-up modal, check the checkboxe :
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Then select a reason to explain why you cancel your subscription to help us improve our product and click on "Confirm cancellation".
Can i undo a cancellation ?
Yes of course, since the cancellation occur only at the effective date of the cancellation, you are able to undo the cancellation before this date.
to do it, just click on "Keep Subscription" from the billing tab of your workspace settings.
What happend when i cancel my subscription ?
Your subscription will remain active until the end of your current billing period, at which point the cancellation will take effect.
Once your subscription is cancelled, your workspace will enter a "Trial Ended" state for a 30-day grace period.
After the 30-day grace period following cancellation, all data associated with your workspace will be permanently deleted. Please make sure to export your banners before cancelling your subscription.