Workspace & Administration
Everything you need to manage workspace settings, users, billing, and security.
21 articles
Workspace
All about your workspace
- Transfer account ownership of the workspaceUpon sign-up, you're the Workspace owner in Abyssale with exclusive subscription control. Transfer ownership by contacting support.
- Delete your Abyssale WorkspaceWorkspace owners can delete their workspace permanently. Important considerations and steps outlined
- Monitor Your Workspace Analytics in AbyssaleLearn how to access and understand your workspace analytics data, track design generations, and monitor credit usage in Abyssale's dashboard
- Share Abyssale, Earn RewardsGet 30% of subscription revenue for every client you refer (up to $1,000 per referral)
- Managing Low Credit Alerts & NotificationsCustomize your workspace settings to receive email alerts when your AI or Generation credits fall below a specific threshold.
- How to Switch Between WorkspacesLearn how to switch between workspaces in Abyssale — especially if you're still logged into your Trial workspace after joining your company's
Billing
All about billing
- Update your Account Billing SettingsLearn how to access billing settings, update payment methods, change billing address, manage VAT number, and view/download invoices
- Upgrade or Downgrade your subscriptionUpgrade/downgrade your Abyssale plan for advanced features
- Sales tax and VATUnderstand tax regulations and VAT charges
- What happens if my payment fails?Discover how Abyssale handles failed payments, retries, and potential plan cancellations in 15 days
- How can I use "Discount Code"?To use a "Discount Code," enter it at checkout on app and apply the code to enjoy the specified discount.
- How to Cancel Your Subscription?Step-by-step guide to cancel your subscription.
- Understanding Abyssale CreditsUnderstand how Abyssale's credit system works for various file types
- How to set up and manage Auto-recharge creditsKeep your automations running 24/7. Learn how to configure auto-recharge, manage limits, and set specific payment methods.
Security & Compliance
Our team implemented security best-practices at every level
- Reporting a security issueFor security concerns, email [email protected]. Include browser details, issue reproduction steps. Confidentiality assured.
- GDPR, Datas & PrivacyAbyssale and GDPR: Your data protection matters to us. Get insights on our compliance, access, and deletion.
- What's Abyssale EU GDPR compliance status?
- How is security managed on Abyssale services?Discover Abyssale's safety measures.. From team practices to infrastructure hardening, data security, and vulnerability reporting.
- Account Sharing and Security: Why Each User Must Have Their Own LoginAccount sharing is prohibited for security and compliance. Each Abyssale user must use their own login credentials.