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Account & Billing
Managing your Abyssale Account
Abyssale Billing & Plans
This article covers common billing and payment questions. This is a general summary of our available plans. To view the specific details on your plan, Account Owners can go directly to the Billing page in the organization settings. If you did not create an account yet, check our Pricing page for currently available plans and details, and sign up for a free trial period of 7-days! Plans and Features
Manage Team Members
If you’re looking to invite new teammates to your Abyssale workspace here's how
Change or Pause Legacy Plan
Here is how to change or pause your Abyssale legacy subscription plan
Change or Pause Pricing Plan
Here is how to change or pause your Abyssale subscription plan
Meaning of the Abyssale Credits
Depending on the type of file that will be generated the cost in credit will be different. Whether generate an image with the dynamic image feature, an API request, from a funnel, or from an external integration (Airtable, integromat, etc...). You
Sales tax and VAT
The basics Your company address is used to determine the correct
How can I use "Discount Code"?
In order to activate your discount code : Head to your Settings page. Select in the left sidebar the billing tab In the billing tab, you will see a button to subscribe, click on **Subscribe t
Close your Abyssale Account
Before you start After an account is deleted, it can't be restored. This means all account data, including projects, banners, comments, and statuses are removed from our system and can't be recovered. When you permanently close your account, we remove all data associated with your account. Before you close your account, be sure to [Export your banners](/en/article/export-shar
Transfer Account Ownership
When you first sign up for Abyssale, your User account is automatically assigned the account owner role. As the account owner, you're the only one with access to subscription information, and the only one who can make updates to plan and payment settings. Transfer account ownership In case you wish to transfer the account ownership to a then you came to the right place. Currently, the only way to transfer the account ownership to a teammate is by contacting our support at [
Update your Account Billing Settings
Update payment method and billing details To update your payment method or billing details, head to your Settings page. Select in the left sidebar the billing tab In the billing tab, you will see a **Billing details & invoices se
GDPR, Datas & Privacy
How Abyssale complies with GDPR We are happy to work with our customers to answer any questions or address any concerns regarding how we protect their personal data. You can find detailed information about Abyssale and the EU General Data Protection Regulation (GDPR) here: Abyssale privacy policies What's Abyssale EU GDPR compliance status? How can I request access to or deletio
Reporting a security issue
At Abyssale we take the security of our platform very seriously. In case you discover vulnerability issues on the Abyssale platform, please send a mail to
To fix the issue as quickly as possible, please provide us with a detailed report. All inquiries should remain confidential. What details should you include in your report? Please provide as many relevant details as you can. In particular: Browser version and name How to reproduce the issue Currently, w
What happens if my payment fails?
After the first failed payment, we'll notify you via email and attempt to take that payment 4 times over the period of 15 days. These attempts are on an automatic schedule. If the payment is successful, the plan will continue as normal. Should the 4th payment attempt fail, the plan will be canceled.
How is security managed on Abyssale services?
Abyssale takes your security and the security of your website visitors very seriously. Our team implemented security best-practices at every level. Security Practices In Our Team Our whole team implements strict security practices regarding how they access their accounts: Abyssale always refused to sell any data and our policy is to respect your data privacy. Our business model is based on paid Abyssale subscriptions. Not on your data Our SSH keys are all password-protected Al
What's Abyssale EU GDPR compliance status?
The European Union General Data Protection Regulation (GDPR) is a regulation that aims at unifying EU member state data privacy regulations into a single regulation, enforced on the EU single market. This article describes the GDPR compliance status of Abyssale.