Monitoring Dynamic Image
If you use the dynamic image feature to personalize your campaigns, you might be asking yourself the following question:
How do I know if the generated images are displayed correctly?
At abyssale we think of everything 😎, you can check the logs of each of your dynamic images to see if everything is going well.
Go to My templates and select the template on which you have a dynamic image in progress
Go to the dynamic image section of your template
Click on the three small dots to the right of your dynamic image then click on view logs in the drop-down menu
There are two statuses for your dynamic images that you can filter:
Succes - The visual was displayed without any problem
Failure - there was a problem, the image was not displayed
If the image fails, then nothing will be displayed on the client side
In order to find an incident on a specific date, you just have to filter the logs on the failed images and indicate the date.
Click on the calendar icon on the left to select a date
On the report of your dynamic image, you can access several information telling you how it works and what happened. Here are some of the elements:
The url of the dynamic image used (including also the parameters modified in the url)
The cause of the error (if there is one)
Various information about this generation
Date and time of display
The error code (if there is one) or the display time
The format of the generation
Visual UUID
Details of the parameter in error (if any)
In this example, the payload (text) of the button_cta layer was too long. To avoid this problem in the future, you have three solutions:
Reduce the number of characters
Enable auto resize on my layer (will reduce the font size if the text is longer than the container)
Resize the container
If in doubt, contact our support if you are not sure how to solve your problem 😉
How do I know if the generated images are displayed correctly?
At abyssale we think of everything 😎, you can check the logs of each of your dynamic images to see if everything is going well.
View the logs of my dynamic images
Go to My templates and select the template on which you have a dynamic image in progress
Go to the dynamic image section of your template
Click on the three small dots to the right of your dynamic image then click on view logs in the drop-down menu
Filter logs by status and/or date
Status
There are two statuses for your dynamic images that you can filter:
Succes - The visual was displayed without any problem
Failure - there was a problem, the image was not displayed
If the image fails, then nothing will be displayed on the client side
Date
In order to find an incident on a specific date, you just have to filter the logs on the failed images and indicate the date.
Click on the calendar icon on the left to select a date
Read the error report of a dynamic image
On the report of your dynamic image, you can access several information telling you how it works and what happened. Here are some of the elements:
The url of the dynamic image used (including also the parameters modified in the url)
The cause of the error (if there is one)
Various information about this generation
Date and time of display
The error code (if there is one) or the display time
The format of the generation
Visual UUID
Details of the parameter in error (if any)
In this example, the payload (text) of the button_cta layer was too long. To avoid this problem in the future, you have three solutions:
Reduce the number of characters
Enable auto resize on my layer (will reduce the font size if the text is longer than the container)
Resize the container
If in doubt, contact our support if you are not sure how to solve your problem 😉
Updated on: 15/06/2022
Thank you!